M
Marianna B.
Italia
3rd May 12-31st Jul 12 San Pietro all’Orto 6 - Milan, Italy
Guest relations
Main activities and responsibilities:
Was operating at reception desk, especially relationship with russian speaking guests. Online distribution support. Was in charge of competitive market - observing main competitor's market strategy changes. Had opportunity to work with revenue and market analysis of each month. Translation of websites and presentations in order to gain more customers. Russian market grew by 10%.
6th May 11-21st Jul 11 Virton Logistica Italia SRL- Milan, Italy
Assistant of middle manager
Main activities and responsibilities:
Negotiation with new clients: introduction to the company’s service and being responsible for meeting customers wants and needs. Gained a number of clients through my contacts. Was responsible for online banking and money transfers. Had opportunity to participate general meetings for establishing company’s goals and future improvements.
5th Jul 10-12th Sep 10 Concept Education Centre- Kiev, Ukraine
Assistant of Office Manager
Main activities and responsibilities:
Was responsible for working on a company database and creation of official web site in order to present a new service and gain more customers. Had an opportunity to work with financial audits and its analysis. Showed my language skills in translating brochures, student’s certificates from Ukrainian/Russian to English, where served more customers in a short period of time and generated more profit.
11th Nov 08-18th Nov 08 Nasir Mahmud, FCA, Chartered Accountant- London, UK
Book-keeper/Accounts
Main activities and responsibilities:
Was in charge of bookkeeping- client’s financial records. Increased availability to work with greater number of client's data base. Teamwork on financial statements. Had been introduced to company’s payroll on employees and their salaries. Had a great opportunity to delegate and communicate drawbacks and be involved in decision makings. Introduced several ideas about client's database.
Guest relations
Main activities and responsibilities:
Was operating at reception desk, especially relationship with russian speaking guests. Online distribution support. Was in charge of competitive market - observing main competitor's market strategy changes. Had opportunity to work with revenue and market analysis of each month. Translation of websites and presentations in order to gain more customers. Russian market grew by 10%.
6th May 11-21st Jul 11 Virton Logistica Italia SRL- Milan, Italy
Assistant of middle manager
Main activities and responsibilities:
Negotiation with new clients: introduction to the company’s service and being responsible for meeting customers wants and needs. Gained a number of clients through my contacts. Was responsible for online banking and money transfers. Had opportunity to participate general meetings for establishing company’s goals and future improvements.
5th Jul 10-12th Sep 10 Concept Education Centre- Kiev, Ukraine
Assistant of Office Manager
Main activities and responsibilities:
Was responsible for working on a company database and creation of official web site in order to present a new service and gain more customers. Had an opportunity to work with financial audits and its analysis. Showed my language skills in translating brochures, student’s certificates from Ukrainian/Russian to English, where served more customers in a short period of time and generated more profit.
11th Nov 08-18th Nov 08 Nasir Mahmud, FCA, Chartered Accountant- London, UK
Book-keeper/Accounts
Main activities and responsibilities:
Was in charge of bookkeeping- client’s financial records. Increased availability to work with greater number of client's data base. Teamwork on financial statements. Had been introduced to company’s payroll on employees and their salaries. Had a great opportunity to delegate and communicate drawbacks and be involved in decision makings. Introduced several ideas about client's database.