M
Marco F.
Italia
HIGHLIGTHS
 Strong communication and negotiation capabilities
 Analytical skills to identify trends and patterns.
 Ability to work in stressful situations
 Strong Team Building, Mentoring and Motivating skills.
 Creative Personality, ability to improvise.
MAIN WORK EXPERIENCES
Oct 2016-Jan 2018 “EDISONWEB Ltd†Operational HQ: Via Ignazio Stilone M. Imbaccari (CT)
www.edisonweb.com www.mvmant.com
Associate Product Manager & Development Project Manager
• Working closely with Head of Digital, Head of corporate and the Project execution team to solve issues, processes and services.
• Coaching and objective setting the Execution Team Crew in best practices for loading and troubleshooting; monitoring the member/user experience (mvmant).
• Building and promoting a strong, long lasting customers relationship by partnering with them and understand their needs.
• Acting as product champion and as ambassador engaging with various audiences to encourage usage.
• Strategic Consulting for market positioning of MVMANT, supporting to the new mission and vision’s definition, drafting proposals of new strategic lines related to the correct and effective communication on internal /external side.
Mar 2011-May 2012 “KUADRA Ltd†Corso Torino 10 - Genoa www.kuadra.net
Personal Assistant of CEO
• Managing the agenda of CEO and providing day-to-day support, handling a wide variety of complex and confidential situations.
• Supervising reports, procurements, commissions strictly confidential or sensitive.
• Working closely with the Managing Director and his Staff to keep them well informed of upcoming commitments and responsibilities.
• Taking care about the relationship with external partners, on behalf of the Managing Director, through meetings and assessments.
Nov 2010-Mar 2011 “EMERALD COVE ANTIGUA†Nonsuch Bay-St. Philips North - St. John’s Antigua
Resident Manager www.emeraldcoveantigua.com
• Main referent for acceptance (60 guests), daily Hospitality requirements and Guests Customer Services on behalf of Kuadra ltd.
• Cooperating within the organization to solve issues, improve processes and services, managing guests complains and likes.
• Providing Daily supplies to Restaurant, efficiency and equipment procurement to Housekeeping, Cars and Boats Maintenance Personnel.
• Providing any logistic support and other services inside and outside the structure.
May 2010-Oct 2011 “KUADRA ltd†Piazza Epiro 36 - Rome www.kuadra.net
Product operation Analyst/Administrative Director assistant
• Ensure rules and procedures : sites permits issues and communications about security.
• Data Entry of critical client and employee information, ensuring quality control of new and existing employee documents.
• Developing product/service management processes and procurements.
• Tracking company’s projects deliverables and deadlines.
• Internal referent with the external offices for any matter involving company’s activities.
May 2012 - Sep 2012 Oct 2009 - May 2010
May 2009 - Sep 2009 “I CLUB ALPITOUR PORTO KALEO†M. di Cutro (KR) www.alpitour.world.eu
“EDEN VILLAGE HABIBA BEACH†Marsa Alam (Egypt) www.edenviaggi.it
“CALANE VILLAGE HOTEL RESORT†Castellaneta Marina (TA) www.bluserena.it
Tourist Entertainment Chief Officer
• Coordinating the Entertainment activities (info, sport, excursions, theatre, games)
• Managing, supporting and motivating day by day the entertainment crew.
• Providing an effective customer service managing clients complains and likes.
• Recommending services/products enhancements to improve customer satisfaction and Tour Operator sales potential.
Aug 2005-Nov 2008
“RISING STAR snc†Via Tito Labieno 4 - Cinecittà - Rome
Co-founder and CEO
• Executive Management for Media &TV productions: Camera services for National TVs (Rai, Mediaset, Sky), Show & Events, Films, Commercials and Music Videos.
• Handling budgets, Outsourcing and Coaching internal and external crews: professional camera operators, technicians, event managers, editors.
• Achieving challenging growth targets by acquiring new customers and identifying emerging market trends.
• Planning and coordination of Procurements, Organizing production schedules and statements, set equipment rentals, milestone Achievements, Quality Control, Customer Satisfaction, Supervising Editing and Postproduction, Troupe Eng services, Public Events.
• Directing all strategic relationships and partnerships: supporting activities and joint prospection with Majors of Media, Cinema and TV Production.
OTHER RELEVANT EXPERIENCES
1995 - 2005 “REAL CREATIVES WORLDWIDE ltd†13/14 Dean Street - London www.realcreatives.com
Associate Product Manager / Project Advisor
• Supervising and consulting scripts and TV format development internal/external.
• Acting as Contact role between TV Networks (BBC, MTV London) and TV and Music Videos Directors represented by the company.
• Talent scouting activities. Evaluation and Research of scripts and new TV formats.
• Engaging with periodic meeting and assessment to maintain a strong relationship with external Media Partners.
“RENTING EYEBALLS FILMS ltd†13/14 Dean Street - London
Associate Product Manager & Product Development Executive
• Main Contact among Major Advertising Agencies in London (Satchi & Saacthi,Grey, Mother, Mc Cann, Amw BBDO) and the Hollywood Directors available in EMEA.
• Show and presentation of background material directly to the clients.
• Supervising the product operations on behalf of P.M. for Commercials and Music Videos. Tracking manuscript development and reporting day to day progresses.
• Developing plans and policies with the execution team in the organization.
“EDEN LEISURE GROUP ltd†Eden Place St.George Bay-St. Julian-Malta www.edenleisure.com
Marketing Revenue / Product Placement Associate
• Acting as Liaison between Marketing and Sales team
• Qualifying leads from marketing campaigns as sales opportunities
• Contacting potential clients through cold calling and emails
• Supporting effectively the P.P. Dept. presenting the company to potential clients
“89.7 BAY†(“Bay Radioâ€) -St. Julian (Malta) - Speaker/ Editor
"TEATROCLUB NANDO GRECOâ€- “Paola Grùper†Catania - Professional Performer
EDUCATION
2002
2000
1995 European School of Economics - London,8/9 Grosvenor Place - London
Bachelor of Arts with Honors in Communication and Mass Persuasion
London Metropolitan University (former London Guildhall University) London
Media Production CAS Associate: University Proficient Certificate
High school Diploma in classical subjects – Liceo Classico Umberto I - Ragusa
COURSES AND CERTIFICATIONS
2014
2005
Reg. Certificate of achievement: Advanced Flair Bartender- FBS Rome www.f-b-s.it
NUCT (Nuova Università del Cinema e della Televisione) Cinecittà Studios - Rome
Registered Degree Certificate in TV and Media Production
LANGUAGE SKILLS
Italian: Mother tongue
English: Business Proficient written and spoken
Spanish: Fluent written and spoken
French: Basic
COMPUTER SKILLS
Microsoft Office (Word, Excel, PowerPoint, Access), Outlook, WordPress, Lotus Notes, OSWindows, iOs.
MAIN PUBLICATIONS
www.lafeltrinelli.it/libri/marco-antonio-fichera/gabriel-che-sapeva-volare/9788877282842
 Strong communication and negotiation capabilities
 Analytical skills to identify trends and patterns.
 Ability to work in stressful situations
 Strong Team Building, Mentoring and Motivating skills.
 Creative Personality, ability to improvise.
MAIN WORK EXPERIENCES
Oct 2016-Jan 2018 “EDISONWEB Ltd†Operational HQ: Via Ignazio Stilone M. Imbaccari (CT)
www.edisonweb.com www.mvmant.com
Associate Product Manager & Development Project Manager
• Working closely with Head of Digital, Head of corporate and the Project execution team to solve issues, processes and services.
• Coaching and objective setting the Execution Team Crew in best practices for loading and troubleshooting; monitoring the member/user experience (mvmant).
• Building and promoting a strong, long lasting customers relationship by partnering with them and understand their needs.
• Acting as product champion and as ambassador engaging with various audiences to encourage usage.
• Strategic Consulting for market positioning of MVMANT, supporting to the new mission and vision’s definition, drafting proposals of new strategic lines related to the correct and effective communication on internal /external side.
Mar 2011-May 2012 “KUADRA Ltd†Corso Torino 10 - Genoa www.kuadra.net
Personal Assistant of CEO
• Managing the agenda of CEO and providing day-to-day support, handling a wide variety of complex and confidential situations.
• Supervising reports, procurements, commissions strictly confidential or sensitive.
• Working closely with the Managing Director and his Staff to keep them well informed of upcoming commitments and responsibilities.
• Taking care about the relationship with external partners, on behalf of the Managing Director, through meetings and assessments.
Nov 2010-Mar 2011 “EMERALD COVE ANTIGUA†Nonsuch Bay-St. Philips North - St. John’s Antigua
Resident Manager www.emeraldcoveantigua.com
• Main referent for acceptance (60 guests), daily Hospitality requirements and Guests Customer Services on behalf of Kuadra ltd.
• Cooperating within the organization to solve issues, improve processes and services, managing guests complains and likes.
• Providing Daily supplies to Restaurant, efficiency and equipment procurement to Housekeeping, Cars and Boats Maintenance Personnel.
• Providing any logistic support and other services inside and outside the structure.
May 2010-Oct 2011 “KUADRA ltd†Piazza Epiro 36 - Rome www.kuadra.net
Product operation Analyst/Administrative Director assistant
• Ensure rules and procedures : sites permits issues and communications about security.
• Data Entry of critical client and employee information, ensuring quality control of new and existing employee documents.
• Developing product/service management processes and procurements.
• Tracking company’s projects deliverables and deadlines.
• Internal referent with the external offices for any matter involving company’s activities.
May 2012 - Sep 2012 Oct 2009 - May 2010
May 2009 - Sep 2009 “I CLUB ALPITOUR PORTO KALEO†M. di Cutro (KR) www.alpitour.world.eu
“EDEN VILLAGE HABIBA BEACH†Marsa Alam (Egypt) www.edenviaggi.it
“CALANE VILLAGE HOTEL RESORT†Castellaneta Marina (TA) www.bluserena.it
Tourist Entertainment Chief Officer
• Coordinating the Entertainment activities (info, sport, excursions, theatre, games)
• Managing, supporting and motivating day by day the entertainment crew.
• Providing an effective customer service managing clients complains and likes.
• Recommending services/products enhancements to improve customer satisfaction and Tour Operator sales potential.
Aug 2005-Nov 2008
“RISING STAR snc†Via Tito Labieno 4 - Cinecittà - Rome
Co-founder and CEO
• Executive Management for Media &TV productions: Camera services for National TVs (Rai, Mediaset, Sky), Show & Events, Films, Commercials and Music Videos.
• Handling budgets, Outsourcing and Coaching internal and external crews: professional camera operators, technicians, event managers, editors.
• Achieving challenging growth targets by acquiring new customers and identifying emerging market trends.
• Planning and coordination of Procurements, Organizing production schedules and statements, set equipment rentals, milestone Achievements, Quality Control, Customer Satisfaction, Supervising Editing and Postproduction, Troupe Eng services, Public Events.
• Directing all strategic relationships and partnerships: supporting activities and joint prospection with Majors of Media, Cinema and TV Production.
OTHER RELEVANT EXPERIENCES
1995 - 2005 “REAL CREATIVES WORLDWIDE ltd†13/14 Dean Street - London www.realcreatives.com
Associate Product Manager / Project Advisor
• Supervising and consulting scripts and TV format development internal/external.
• Acting as Contact role between TV Networks (BBC, MTV London) and TV and Music Videos Directors represented by the company.
• Talent scouting activities. Evaluation and Research of scripts and new TV formats.
• Engaging with periodic meeting and assessment to maintain a strong relationship with external Media Partners.
“RENTING EYEBALLS FILMS ltd†13/14 Dean Street - London
Associate Product Manager & Product Development Executive
• Main Contact among Major Advertising Agencies in London (Satchi & Saacthi,Grey, Mother, Mc Cann, Amw BBDO) and the Hollywood Directors available in EMEA.
• Show and presentation of background material directly to the clients.
• Supervising the product operations on behalf of P.M. for Commercials and Music Videos. Tracking manuscript development and reporting day to day progresses.
• Developing plans and policies with the execution team in the organization.
“EDEN LEISURE GROUP ltd†Eden Place St.George Bay-St. Julian-Malta www.edenleisure.com
Marketing Revenue / Product Placement Associate
• Acting as Liaison between Marketing and Sales team
• Qualifying leads from marketing campaigns as sales opportunities
• Contacting potential clients through cold calling and emails
• Supporting effectively the P.P. Dept. presenting the company to potential clients
“89.7 BAY†(“Bay Radioâ€) -St. Julian (Malta) - Speaker/ Editor
"TEATROCLUB NANDO GRECOâ€- “Paola Grùper†Catania - Professional Performer
EDUCATION
2002
2000
1995 European School of Economics - London,8/9 Grosvenor Place - London
Bachelor of Arts with Honors in Communication and Mass Persuasion
London Metropolitan University (former London Guildhall University) London
Media Production CAS Associate: University Proficient Certificate
High school Diploma in classical subjects – Liceo Classico Umberto I - Ragusa
COURSES AND CERTIFICATIONS
2014
2005
Reg. Certificate of achievement: Advanced Flair Bartender- FBS Rome www.f-b-s.it
NUCT (Nuova Università del Cinema e della Televisione) Cinecittà Studios - Rome
Registered Degree Certificate in TV and Media Production
LANGUAGE SKILLS
Italian: Mother tongue
English: Business Proficient written and spoken
Spanish: Fluent written and spoken
French: Basic
COMPUTER SKILLS
Microsoft Office (Word, Excel, PowerPoint, Access), Outlook, WordPress, Lotus Notes, OSWindows, iOs.
MAIN PUBLICATIONS
www.lafeltrinelli.it/libri/marco-antonio-fichera/gabriel-che-sapeva-volare/9788877282842