G
Giulia C.
Italia
Giulia Colomba
9, Via Principe Tommaso, 10111 Torino (Italy)
3474315289
giuliacolomba@gmail.com
Skype giuliacolomba
Sex Female | Date of birth 20/12/1990 | Nationality Italian
WORK EXPERIENCE
1/3/2015-Present LMS Team Consultant
VGL, Turin (Italy)
-team leader in Turin
-consultant for other LMS assistant in Turin, Milan and Rome
-Team leader for big events such as Champions League semi-final, customer assistance during the
event
30/1/2014-Present Last Minute Sales Assistant
VGL SERVICES, Turin-Milan (Italy)
Recording sold tickets, organizing and distributing them before the event (Juventus and Milan football
matches, Europa League, concerts)
Relations with suppliers and problem solving
27/8/2014-26/9/2014 Customer Service
Fluentify, Torino (Italy)
-assistance for clients or new customers by chat or e mail
3/2014 Hostess
hostess&promoter, Piemonte (Italy)
Promoter for mattel toys in fairs and shopping centres
21/11/2013-12/1/2014 Telephone switchboard operator
Ansema S.r.l., Torino (Italy)
Sales channel for Fastweb services
15/9/2013-5/10/2013 Attendance at "Eurotour-Heritage" campus, Turistic economical development base
on the natural and cultural heritage of "Serra de Tramunatana" UNESCO's world
heriage site
Apare, Unesco, Mancor de la Vall, Mallorca (Spain)
Visiting Sierra the Tramuntana's main activities and attraction in order to help Unesco to apply the
management plan
10/2011-9/2013 Waitress and check out assistant
Il Ventaglio snc, Saluzzo (Italy)
Waitress on weekends at family self service
28/8/2013-8/9/2013 Self service stand manager assistant at Grande Fiera d'Estate 30/8/2012-9/9/2012
Grande Fiera d'Estate, Cuneo - Il Ventaglio snc, Cuneo (Italy)
Managing self service stand at big regional fair with the supervision of my father: check out assistant,
accounting. 15 employers
8/2009-10/2011 Self Service Manager Assistant
Il Ventaglio snc, Saluzzo (Italy)
Managing family self service with the supervision of my father: check out assistant, accounting. 9
Employers
EDUCATION AND TRAINING
3/10/2011-Present Bachelor's Degree in Cultural Heritage
Liberal Arts, University of Turin, Torino (Italy)
11/9/2004-14/7/2009 School Leaving certificate in Classical Studies
Liceo Classico G.B. Bodoni, Saluzzo (Italy)
3/2008-5/2008 Tourist Guide
FAI, Saluzzo (Italy)
4/2008 First Certificate English
University of Cambridge- Liceo Classico G.B. Bodoni, Saluzzo (Italy)
8/2004 Study Trip at Trinity College
INPDAP, Dublin, Éire/Ireland
8/2006 Study Trip at Essex University
INPDAP, London (United Kingdom)
PERSONAL SKILLS
Mother tongue(s) Italian
Other language(s) UNDERSTANDING SPEAKING WRITING
English B2 C1 C1
French A1 B1 B1
Communication skills Good communication skills both verbal & listening
Customer service & customer care skills, approachable, friendly
Checking for understanding, maintaining relationships
Being persuasive, listening, caring, tact, diplomacy and patience
Negotiation skills, dealing with people courteously gained thruogh my working and scholastic
Experiences
Organisational
/ managerial skills Flexible, quick thinker
Financial awareness, numeracy
Possibly creative thinking - thinking of new layouts
Possibly supervision and therefore dealing with staffing issues
Time management-organisation Financial awareness/numeracy
Working to deadlines
Decision making-leadership Working on my own initiative
Job-related skills After my previous experiences, I am looking for a dynamic work in which I could show my organised
and professional profile. I feel ready to work both in team or as a self starter, and thanks to my friendly and approchable character I Think I am suitable for problem solving and raltion with people even in an international context and under pressure
Computer skills Word, Excel and Power Point. Internet and IM
9, Via Principe Tommaso, 10111 Torino (Italy)
3474315289
giuliacolomba@gmail.com
Skype giuliacolomba
Sex Female | Date of birth 20/12/1990 | Nationality Italian
WORK EXPERIENCE
1/3/2015-Present LMS Team Consultant
VGL, Turin (Italy)
-team leader in Turin
-consultant for other LMS assistant in Turin, Milan and Rome
-Team leader for big events such as Champions League semi-final, customer assistance during the
event
30/1/2014-Present Last Minute Sales Assistant
VGL SERVICES, Turin-Milan (Italy)
Recording sold tickets, organizing and distributing them before the event (Juventus and Milan football
matches, Europa League, concerts)
Relations with suppliers and problem solving
27/8/2014-26/9/2014 Customer Service
Fluentify, Torino (Italy)
-assistance for clients or new customers by chat or e mail
3/2014 Hostess
hostess&promoter, Piemonte (Italy)
Promoter for mattel toys in fairs and shopping centres
21/11/2013-12/1/2014 Telephone switchboard operator
Ansema S.r.l., Torino (Italy)
Sales channel for Fastweb services
15/9/2013-5/10/2013 Attendance at "Eurotour-Heritage" campus, Turistic economical development base
on the natural and cultural heritage of "Serra de Tramunatana" UNESCO's world
heriage site
Apare, Unesco, Mancor de la Vall, Mallorca (Spain)
Visiting Sierra the Tramuntana's main activities and attraction in order to help Unesco to apply the
management plan
10/2011-9/2013 Waitress and check out assistant
Il Ventaglio snc, Saluzzo (Italy)
Waitress on weekends at family self service
28/8/2013-8/9/2013 Self service stand manager assistant at Grande Fiera d'Estate 30/8/2012-9/9/2012
Grande Fiera d'Estate, Cuneo - Il Ventaglio snc, Cuneo (Italy)
Managing self service stand at big regional fair with the supervision of my father: check out assistant,
accounting. 15 employers
8/2009-10/2011 Self Service Manager Assistant
Il Ventaglio snc, Saluzzo (Italy)
Managing family self service with the supervision of my father: check out assistant, accounting. 9
Employers
EDUCATION AND TRAINING
3/10/2011-Present Bachelor's Degree in Cultural Heritage
Liberal Arts, University of Turin, Torino (Italy)
11/9/2004-14/7/2009 School Leaving certificate in Classical Studies
Liceo Classico G.B. Bodoni, Saluzzo (Italy)
3/2008-5/2008 Tourist Guide
FAI, Saluzzo (Italy)
4/2008 First Certificate English
University of Cambridge- Liceo Classico G.B. Bodoni, Saluzzo (Italy)
8/2004 Study Trip at Trinity College
INPDAP, Dublin, Éire/Ireland
8/2006 Study Trip at Essex University
INPDAP, London (United Kingdom)
PERSONAL SKILLS
Mother tongue(s) Italian
Other language(s) UNDERSTANDING SPEAKING WRITING
English B2 C1 C1
French A1 B1 B1
Communication skills Good communication skills both verbal & listening
Customer service & customer care skills, approachable, friendly
Checking for understanding, maintaining relationships
Being persuasive, listening, caring, tact, diplomacy and patience
Negotiation skills, dealing with people courteously gained thruogh my working and scholastic
Experiences
Organisational
/ managerial skills Flexible, quick thinker
Financial awareness, numeracy
Possibly creative thinking - thinking of new layouts
Possibly supervision and therefore dealing with staffing issues
Time management-organisation Financial awareness/numeracy
Working to deadlines
Decision making-leadership Working on my own initiative
Job-related skills After my previous experiences, I am looking for a dynamic work in which I could show my organised
and professional profile. I feel ready to work both in team or as a self starter, and thanks to my friendly and approchable character I Think I am suitable for problem solving and raltion with people even in an international context and under pressure
Computer skills Word, Excel and Power Point. Internet and IM