F
FRANCESCA C.
Italia
Job / studies applied for
Events - (Web) Marketing
Maritime: National / International Trade
Work experience
Dates
Occupation or position held
Main activities and responsibilities
Employer’s name and locality
Business or sector
Dates
Occupation or position held
Main activities and responsibilities
Employer’s name and locality
Business or sector
04 / 2014 ⇒
RECEPTIONIST c/o Insurance company Allianz of Trieste
Handling phone calls and e -mails, preparation and issuance of badges, management of the procedures for Allianz Guesthouse, supply of keys, bars opening, support to the Security team in case of emergency
SICURITALIA Servizi Fiduciari S.C., Via Martino Anzi, 8 – 22100 Como
Administration - Secretariate
02 / 2014 - 04 / 2014
COMMERCIAL AGENT c/o naval company (Work Experience mostly in English)
Front office: welcome customers and suppliers
Back office: phone and IT management for the sale of spare parts for engines and other naval installations:
requests, quotes, orders, commissions, invoices, end of warranty claims, shipping documents,
notices of readiness / delivery
Marine flooring: measurement of the floorings areas on naval drawings, use of Microsoft Excel for
statements of account
SIRN s.r.l., via del Lazzaretto Vecchio n. 9 - 34123 Trieste
Naval
Dates 06 / 2013 – 07 / 2013
Occupation or position held
Employer’s name and locality
Business or sector Internship as ACCOUNT JUNIOR
Promotion of Barcheyacht's tourist portal and of his facilities through the social networks across the Italian
territory: daily update with the creation and the programming of post and web pages, management of data
collected in the database and in the SEO, relationships with charter agencies
Barcheyacht, via Diaz n. 6 – 34121 Trieste
Marketing for boating
Dates
Occupation or position held
Main activities and responsibilities
Employer’s name and locality
Business or sector 05 / 2012 – 07 / 2012
GUEST SERVICES AGENT (RECEPTIONIST) c/o cruise ship
Front desk: guests’ information and assistance point (management and resolution of complaints,
lost luggage management, management of requests for landing); check in / check out operations
MSC Mediterranean Shipping Co. S.A., Corso Italia n.214 - 80063 Piano di Sorrento (NA), Italy
Hotel
Dates
Occupation or position held
Main activities and responsabilities
Employer’s name and locality
Business or sector
05 / 2006 – 08 / 2006
SECRETARY of car rental office
Phone, insertion and management of customers data in the database, control and storage of invoices
AUTONOLEGGI INTERNATIONAL, Riva Grumula 6/b – 34123 Trieste
Secretariate
Education and Training
Dates
Qualification awarded
Education or training organisation’s name and locality
Dates
Qualification awarded
Education or training organisation’s name and locality
Dates
Qualification awarded
Principal subjects covered or skills acquired
Education or training organisation’s name and locality
Dates
Qualification awarded
Principal subjects covered or skills acquired
Education or training organisation’s name and locality
Dates
Qualification awarded
Principal subjects covered or skills acquired
Education or training organisation’s name and locality
Dates
Qualification awarded
Principal subjects covered or skills acquired
Education or training organisation’s name
and locality
Dates
Qualification awarded
Principal subjects covered or skills acquired
Education or training organisation’s name and locality
Dates
Qualification awarded
Education or training organisation’s name and locality
Dates
Qualification awarded
Education or training organisation’s name and locality
Dates
Qualification awarded
Thesis title
Principal subjects covered or skills acquired
Education or training organisation’s name
and locality
Dates
Qualification awarded
Principal subjects covered or skills acquired
Education or training organisation’s name
and locality CERTIFICATES OF ATTENDANCE
07 / 2014
CERTIFICATE OF COMPLETION English Language C1 level
esamidinglese.com
02 / 2014
Course of General Training and course of Specific Training low-risk on “Safety†(8 hours)
ARS FUTURA Institution of Professional Training, Salita al Promontorio n. 7 – 34123 Trieste
12 / 2013
Cycle of seminars on the Law of the Sea:
- “The discipline of maritime public concessions in the Friuli Venezia Giulia regionâ€
- "Tourism law in the maritime sector"
- "Contract for land and sea transportation"
- “Sea, landing places and possible developmentsâ€
- “Energy law for the exploitation of sea resourcesâ€
ICMP Maritime and Port Cultural Institute of Trieste, Punto Franco Vecchio n. 1 - 34135 Trieste
05 / 2013 – 07 / 2013
Post-graduate course in MARITIME ENGLISH FOR MCA CERTIFICATION (Maritime Coastguard Agency)
Technical terminologies of ships, specific vocabulary of the shipping and port companies, IMO/IMA standard
marine communication phrases, aural comprehension of recurring phrases in port operations,
the conventions on Safety by land and by sea, transport of goods by land and sea, the marine engines
ICMP Maritime and Port Cultural Institute of Trieste
03 / 2013 – 05 / 2013
Post-graduate course in MARKETING AND COMMUNICATION FOR THE PROMOTION OF THE
TERRITORY (with Project work)
Self-employment techniques and business creation, marketing and communication for the promotion of the
territory, formulation of marketing plan, web marketing, management of promotional activities,
customer management and commercial offer’s elaboration
AD FORMANDUM Social Enterprise, via Ginnastica n. 72 – 34142 Trieste
02 / 2013 – 03 / 2013
Post-graduate course in TOURISTIC MARKETING FOR THE PROMOTION OF THE TERRITORY
WITH AUGMENTITY REALITY (with Project work)
Augmented reality and QR Code for Marketing (territorial, touristic, artistic, cultural, food and wine, sports);
Marker, Cloud, “Smart†and “Augmented†concepts; E-tourism and Tourism 3.0
IAL FVG –Training center of Trieste, via Pondares n. 5 – 34131 Trieste
11 / 2012 – 07 / 2013
Professional course – SENIOR TECHNICIAN OF THE LOGISTICAL INFRASTRUCTURES FOR
RECREATIONAL BOATING (with Stage)
English language (Grammar, Business and Touristic English), Informatic, Psychology of work, Safety at work,
Business Administration and Logistics, Organization and port services for boating, Hospitality and touristic
organization , Marketing techniques, Basic normative skills
ENAIP Friuli Venezia Giulia – Professional training corporation, via dell’Istria n. 57 - 34137 Trieste
11 / 2012
Practical course of advanced Communication “Introduce themselves and talk to groups of people "
European Academy, via della Geppa n. 2 - 34132 Trieste
09 / 2010 – 10 / 2010 and 01 / 2011 – 02 / 2011
LANGUAGES: English, Spanish and German - Intermediate
French, Portuguese and Slovenian - Beginner
COMPUTER - Intermediate
WEB DESIGN - Beginner
Orizzonti dell’Est e dell’Ovest –Informatic and linguistic institute, via della Geppa n. 2 - 34132 Trieste
Academic year 2009 – 2010
Bachelor degree: Degree in Performing Arts (mark 109 / 110)
“Culture, art and entertainment for the creation of events: from agents of development and promotion of the
Italian territory and touristic increasing factors to instruments of socialization and the World Wide Web as
their showcaseâ€
Cinema, Theatre, Photography, Philosophy, History, Art history, Organization and Economics in
Entertainment and Fashion , Communication, English and Spanish Language and Literature
University of Trieste – Faculty of Letters and Philosophy
Scholastic year 2006 – 2007
High school Diploma: Classical school-leaving certificate - curriculum Languages
Italian and Latin Language and Literature, foreign languages (English, German, Spanish), Philosophy,
History, Art history, Mathematics, Physical and Natural Sciences
“Liceo†specializing in Classical and Linguistic studies Francesco Petrarca, via Rossetti n. 74 -34139 Trieste
Personal skills
Mother tongue
Italian
Other language(s) English, Spanish, Germany, French, Portuguese, Slovenian
Self-assessment Understanding Spoken Written
European level (*)
English
Spanish
Germany
French, Portuguese, Slovenian Listening
C1
C1
B2
A2 Reading
C1
C1
B2
A2 Spoken interaction
C1
C1
B2
A2 Spoken producton
C1
C1
B2
A2
C1
C1
B2
A2
(*) Common European Framework of Reference for Languages
Artistic skills Thanks to the stages of Diction and Drama and the collaborations as walk-on, I could improve my diction
and learn some techniques of expression, which I personally find useful also in the workplace.
Driving licence B. Own car.
Additional information Seaman’s book, with attached:
- Certificate of competence in medical first aid on board of merchant vessels
- Training on personal safety and social responsibility
- Survival and rescue training
- Based fire course
- Advanced fire course
Available to work as Intern / Apprentice.
Available to transfers abroad.
I authorize the processing of my personal data contained in this curriculum vitae on the basis of art. 13 of D. Lgs. 196/2003.
Aware that, according to art. 46 of the Presidential Decree no. 445/2000, false declarations and fraudulent statements are punished according to Penal Code and to special laws in force, I declare under my responsibility that everything stated in the present curriculum vitae et studiorum is true.
In witness whereof
Francesca Cattarini
Events - (Web) Marketing
Maritime: National / International Trade
Work experience
Dates
Occupation or position held
Main activities and responsibilities
Employer’s name and locality
Business or sector
Dates
Occupation or position held
Main activities and responsibilities
Employer’s name and locality
Business or sector
04 / 2014 ⇒
RECEPTIONIST c/o Insurance company Allianz of Trieste
Handling phone calls and e -mails, preparation and issuance of badges, management of the procedures for Allianz Guesthouse, supply of keys, bars opening, support to the Security team in case of emergency
SICURITALIA Servizi Fiduciari S.C., Via Martino Anzi, 8 – 22100 Como
Administration - Secretariate
02 / 2014 - 04 / 2014
COMMERCIAL AGENT c/o naval company (Work Experience mostly in English)
Front office: welcome customers and suppliers
Back office: phone and IT management for the sale of spare parts for engines and other naval installations:
requests, quotes, orders, commissions, invoices, end of warranty claims, shipping documents,
notices of readiness / delivery
Marine flooring: measurement of the floorings areas on naval drawings, use of Microsoft Excel for
statements of account
SIRN s.r.l., via del Lazzaretto Vecchio n. 9 - 34123 Trieste
Naval
Dates 06 / 2013 – 07 / 2013
Occupation or position held
Employer’s name and locality
Business or sector Internship as ACCOUNT JUNIOR
Promotion of Barcheyacht's tourist portal and of his facilities through the social networks across the Italian
territory: daily update with the creation and the programming of post and web pages, management of data
collected in the database and in the SEO, relationships with charter agencies
Barcheyacht, via Diaz n. 6 – 34121 Trieste
Marketing for boating
Dates
Occupation or position held
Main activities and responsibilities
Employer’s name and locality
Business or sector 05 / 2012 – 07 / 2012
GUEST SERVICES AGENT (RECEPTIONIST) c/o cruise ship
Front desk: guests’ information and assistance point (management and resolution of complaints,
lost luggage management, management of requests for landing); check in / check out operations
MSC Mediterranean Shipping Co. S.A., Corso Italia n.214 - 80063 Piano di Sorrento (NA), Italy
Hotel
Dates
Occupation or position held
Main activities and responsabilities
Employer’s name and locality
Business or sector
05 / 2006 – 08 / 2006
SECRETARY of car rental office
Phone, insertion and management of customers data in the database, control and storage of invoices
AUTONOLEGGI INTERNATIONAL, Riva Grumula 6/b – 34123 Trieste
Secretariate
Education and Training
Dates
Qualification awarded
Education or training organisation’s name and locality
Dates
Qualification awarded
Education or training organisation’s name and locality
Dates
Qualification awarded
Principal subjects covered or skills acquired
Education or training organisation’s name and locality
Dates
Qualification awarded
Principal subjects covered or skills acquired
Education or training organisation’s name and locality
Dates
Qualification awarded
Principal subjects covered or skills acquired
Education or training organisation’s name and locality
Dates
Qualification awarded
Principal subjects covered or skills acquired
Education or training organisation’s name
and locality
Dates
Qualification awarded
Principal subjects covered or skills acquired
Education or training organisation’s name and locality
Dates
Qualification awarded
Education or training organisation’s name and locality
Dates
Qualification awarded
Education or training organisation’s name and locality
Dates
Qualification awarded
Thesis title
Principal subjects covered or skills acquired
Education or training organisation’s name
and locality
Dates
Qualification awarded
Principal subjects covered or skills acquired
Education or training organisation’s name
and locality CERTIFICATES OF ATTENDANCE
07 / 2014
CERTIFICATE OF COMPLETION English Language C1 level
esamidinglese.com
02 / 2014
Course of General Training and course of Specific Training low-risk on “Safety†(8 hours)
ARS FUTURA Institution of Professional Training, Salita al Promontorio n. 7 – 34123 Trieste
12 / 2013
Cycle of seminars on the Law of the Sea:
- “The discipline of maritime public concessions in the Friuli Venezia Giulia regionâ€
- "Tourism law in the maritime sector"
- "Contract for land and sea transportation"
- “Sea, landing places and possible developmentsâ€
- “Energy law for the exploitation of sea resourcesâ€
ICMP Maritime and Port Cultural Institute of Trieste, Punto Franco Vecchio n. 1 - 34135 Trieste
05 / 2013 – 07 / 2013
Post-graduate course in MARITIME ENGLISH FOR MCA CERTIFICATION (Maritime Coastguard Agency)
Technical terminologies of ships, specific vocabulary of the shipping and port companies, IMO/IMA standard
marine communication phrases, aural comprehension of recurring phrases in port operations,
the conventions on Safety by land and by sea, transport of goods by land and sea, the marine engines
ICMP Maritime and Port Cultural Institute of Trieste
03 / 2013 – 05 / 2013
Post-graduate course in MARKETING AND COMMUNICATION FOR THE PROMOTION OF THE
TERRITORY (with Project work)
Self-employment techniques and business creation, marketing and communication for the promotion of the
territory, formulation of marketing plan, web marketing, management of promotional activities,
customer management and commercial offer’s elaboration
AD FORMANDUM Social Enterprise, via Ginnastica n. 72 – 34142 Trieste
02 / 2013 – 03 / 2013
Post-graduate course in TOURISTIC MARKETING FOR THE PROMOTION OF THE TERRITORY
WITH AUGMENTITY REALITY (with Project work)
Augmented reality and QR Code for Marketing (territorial, touristic, artistic, cultural, food and wine, sports);
Marker, Cloud, “Smart†and “Augmented†concepts; E-tourism and Tourism 3.0
IAL FVG –Training center of Trieste, via Pondares n. 5 – 34131 Trieste
11 / 2012 – 07 / 2013
Professional course – SENIOR TECHNICIAN OF THE LOGISTICAL INFRASTRUCTURES FOR
RECREATIONAL BOATING (with Stage)
English language (Grammar, Business and Touristic English), Informatic, Psychology of work, Safety at work,
Business Administration and Logistics, Organization and port services for boating, Hospitality and touristic
organization , Marketing techniques, Basic normative skills
ENAIP Friuli Venezia Giulia – Professional training corporation, via dell’Istria n. 57 - 34137 Trieste
11 / 2012
Practical course of advanced Communication “Introduce themselves and talk to groups of people "
European Academy, via della Geppa n. 2 - 34132 Trieste
09 / 2010 – 10 / 2010 and 01 / 2011 – 02 / 2011
LANGUAGES: English, Spanish and German - Intermediate
French, Portuguese and Slovenian - Beginner
COMPUTER - Intermediate
WEB DESIGN - Beginner
Orizzonti dell’Est e dell’Ovest –Informatic and linguistic institute, via della Geppa n. 2 - 34132 Trieste
Academic year 2009 – 2010
Bachelor degree: Degree in Performing Arts (mark 109 / 110)
“Culture, art and entertainment for the creation of events: from agents of development and promotion of the
Italian territory and touristic increasing factors to instruments of socialization and the World Wide Web as
their showcaseâ€
Cinema, Theatre, Photography, Philosophy, History, Art history, Organization and Economics in
Entertainment and Fashion , Communication, English and Spanish Language and Literature
University of Trieste – Faculty of Letters and Philosophy
Scholastic year 2006 – 2007
High school Diploma: Classical school-leaving certificate - curriculum Languages
Italian and Latin Language and Literature, foreign languages (English, German, Spanish), Philosophy,
History, Art history, Mathematics, Physical and Natural Sciences
“Liceo†specializing in Classical and Linguistic studies Francesco Petrarca, via Rossetti n. 74 -34139 Trieste
Personal skills
Mother tongue
Italian
Other language(s) English, Spanish, Germany, French, Portuguese, Slovenian
Self-assessment Understanding Spoken Written
European level (*)
English
Spanish
Germany
French, Portuguese, Slovenian Listening
C1
C1
B2
A2 Reading
C1
C1
B2
A2 Spoken interaction
C1
C1
B2
A2 Spoken producton
C1
C1
B2
A2
C1
C1
B2
A2
(*) Common European Framework of Reference for Languages
Artistic skills Thanks to the stages of Diction and Drama and the collaborations as walk-on, I could improve my diction
and learn some techniques of expression, which I personally find useful also in the workplace.
Driving licence B. Own car.
Additional information Seaman’s book, with attached:
- Certificate of competence in medical first aid on board of merchant vessels
- Training on personal safety and social responsibility
- Survival and rescue training
- Based fire course
- Advanced fire course
Available to work as Intern / Apprentice.
Available to transfers abroad.
I authorize the processing of my personal data contained in this curriculum vitae on the basis of art. 13 of D. Lgs. 196/2003.
Aware that, according to art. 46 of the Presidential Decree no. 445/2000, false declarations and fraudulent statements are punished according to Penal Code and to special laws in force, I declare under my responsibility that everything stated in the present curriculum vitae et studiorum is true.
In witness whereof
Francesca Cattarini