Claudia V.

CORE SKILLS:
 Strong written and verbal communication skills  People oriented - Customer service skills  Critical thinking - Decision making skills  Organization and time-management



EDUCATION:
MA Integrated Marketing Communications Sept 2015 – Aug 2016 University of Westminster, London ( UK)

 Main subjects : Marketing and Brand Strategy, Advertising Management and Brand Delivery, Direct Marketing and Social Media, Buyer Behaviour, Public Relations and Reputation Management.  The year projects included group presentations, individual essays and a final dissertation


BA Languages and Linguistic-Cultural Mediation Sept 2011 – Apr 2015 Università Roma Tre, Rome (Italy)

 Main subjects: Linguistics, Literary Translation, German Literature and Germanic philology  The year projects included oral and written exams and a final dissertation
WORK EXPERIENCE:
PR & Marketing Assistant - Internship Jan 2017 – May 2017 Terracycle UK, London (UK)

Role includes:
 Development of DEM campaigns (via MailJet)  Creation of creative briefs for the development of brochures, social media content, flyers, etc.  Assisting in the creation of press releases around specific programmes and contests  Maintenance and update of the official website with relevant content on a regular basis  Social Media Management – Promoting campaigns via social media and updating Facebook, Instagram & Twitter accounts with relevant content on a regular basis  Customer Service - Responding enquiries via telephone and e-mail


Digital Marketing Assistant
Digital Marketing Help Ltd - SEO Services, London(UK)


Sept 2016 – Jan 2017

Role included:  Social Media Management  Link-building for SEO and creation of DEM campaigns  Gathering data from our clients’ websites ( e.g. keyword density, backlink analysis, domain authority, etc.) through different SEO tools (Ninja Outreach, Moz, SEMrush) and creation of PowerPoint presentations to outline what needs fixing


Freelance copywriter
Welocalize, London (UK)


Sept 2016- Ongoing

Role included:
 Writing compelling copy for Google Adwords campaigns for a wide range of products and services  Selecting keywords, creating Call to Actions  Writing consistently high quality ads at a regular speed  Creating product descriptions for major online platforms (e.g. Amazon)


Product Promoter Jan 2015 – Aug 2015  Gruppo Giorgio Armani, Fiumicino Airport (Italy)

Role included: ï‚· Product demonstration and adoption of sales strategies ï‚· Proactively address customer needs and concerns on a daily basis
ï‚· Reach daily target sales and report periodically to Armani managers
Admin Assistant May 2014 - Mar 2015 Roma Tre University, Rome (Italy) Role included:  Managing incoming emails, calls and white mail  Responsible for the smooth functioning of the computer room  Make sure that only students and university staff have access to the computer room  Periodical report to managers Hostess at congresses/events Jan 2014 – Nov 2014 Logilux S.r.l, Hostess & Promoter Agency, Rome (Italy) Role included:  Reception of guests  Distribution of information materials  Contact with the public – respond to guests’ needs Italian teacher (volunteering) Feb 2014 – Jul 2014 Matemù, Cies Onlus, Rome (Italy) Role included:  Teaching Italian to young immigrants twice a week  Plan and schedule lessons according to different levels of difficulty  Get in contact and gain the trust of people with difficult backgrounds and integration issues

LANGUAGES Italian: Mother tongue English: Fluent (C1) German: Fluent (B2) ADDITIONAL INFORMATION: Literary Translation Workshop Dec 2012 – Feb 2013 Literary Agency Herzog, Rome (Italy)  Meetings and seminars with professional translators  Translation projects based on contemporary literary works
Safety training in the airport environment April 2015 ADR Security (Rome Airports), Fiumicino (Italy)

ï‚· Main subjects covered: security - awareness training, emergencies management in airports, risks in the airport environment.

Specialisation Course DITALS – Teaching Italian to Foreigners Jan 2014 – Aug 2014 Foreigners University of Siena, Siena (Italy)  Main subject: guided analysis of teaching materials and teaching methodologies.  The course projects included three final operational and theoretical exams. European Computer Driving Licence (ECDL) June 2012 Espazia Institute, Monterotondo (Rm) (Italy) References available on request.

I authorize treatment of my enclosed personal data (D.Lgs197/2003).