E-COMMERCE DEVELOPMENT SPECIALIST

Bulgari Spa is looking for an E-commerce Development Specialist within the Omnichannel Department in the headquarter in Rome. 

Directly reporting to the E-commerce Product Owner, the E-commerce Development Specialist will be responsible for the development of new ecommerce and omnichannel features and for the optimization of the existing ones. 

He/she will be part of a cross functional team (with front-end and backend developers) working in agile methodology, responsible for delivering best-in-class solutions that covers around 90 countries worldwide. This is a great opportunity to lead the change of ecommerce in one of the most well-known iconic luxury brand in the world.

Key accountabilities:

Propose and develop functionalities based on user and clients’ needs in line with the e-commerce product roadmap and deliver them with an high quality level and customer satisfaction

Collect and analyze data from multiple sources (tools and teams) to identity precise requirements

Review and evaluate markets requests according to the E-commerce Product strategy

Acquire and share knowledge on customer shopping behavior to improve existing functionalities

Ensure the smooth and correct functioning of both front-end and back-end operations of the ecommerce, supporting logistic and customer services teams

Promptly align all the internal and external stakeholders on the various activities and relevant impacts (CRM, media, marketing, customer service, logistic, markets)

Partner with UX, content and catalogue teams to ensure a prompt time-to-market release of the new features

Perform benchmark analysis to monitor competitors initiatives

Present solutions to stakeholders

PROFILE

Qualifications & skills:

2-3 years of experience within omnichannel, ecommerce, or digital departments of multinational corporation

Master’s degree in management or another relevant field

Understanding of website platform technologies, and backend operational processes

Strong attitude to learn technical applications (SFCC, OMS)

Curious about the digital industry and its latest trends

Ability to collaborate cross-functionally with internal and external stakeholders in a complex ecosystem

Accountability and time management

Problem-solving attitude with accuracy

Effective communicator in English and Italian

Great team player

Experience with Salesforce preferred

Knowledge of agile methodology is a plus