CRM & Provisioning - IT Technical Solution Designer


Data : 27/06/2022

Provincia: Milano

Voto medio : 0/5
Num. voti : 0

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CRM & Provisioning - IT Technical Solution Designer

Technical owner and expert within the IT organization, responsible for the design and delivery of Business Support Systems (BSS) including CRM and Provisioning systems. Technical project manager for business critical initiatives for all customer segments (Consumer, SOHO, SME, Large Corporate and Public segments).
The ideal candidate will bring expertise on CRM and Provisioning applications, identifying the best technical and cost-effective solutions.

You will be involved in the following tasks

Define, design and implement business solutions in the IT CRM & Provisioning area, in alignment with IT Architecture team guidelines
Grant the correct and effective business involvement and alignment in all project phases
Coordinate and manage Vendors activities during project deployment, in order to guarantee time to market, best use of the budget, compliancy to user requirements
Grant robust technical implementation and approach, supporting internal development team and external vendors
Grant the certification process to ensure the appropriate quality in the delivery phase, delivering high quality products and solutions, through architecture support and capacity planning.
Other Responsibilities

Collect business goals and agree on the deliverable benefits of the requirements in order to provide best concept and solution for a requirement
Actively cooperate with his/her contacts both within Technology (local and global) as well as Business
Actively drive continuous optimization of related costs
Apply a consistent methodological approach during the project lifecycle and propose enhancements if needed
Support the evolution and simplification of the IT BSS application portfolio in line with the guidelines of the architecture function
Core competencies, knowledge and experience

Experience in Telco market
Deep knowledge on one or more of following application domains: CRM, Commercial Order Management, Technical Order Management, Integration
Experience of coordination of development resources
Development skills on Java, PL/SQL
Experience on DevOps practices and tools
Proficiency in web services technologies (e.g. REST, JSON, XML, SOAP, etc.)
Experience with waterfall and agile development and approach
Problem Solving skills
Must Have Technical / Professional Qualifications

Bachelor’s degree (Engineering or Computer Science)
At least 6 years of experience in IT development industry
IT Systems / Software development lifecycle knowledge is required
Fluent in English (written and spoken)
Experience of project management is an advantage
Experience in mananing and sizing best-of-breed Cloud solutions is an advantage


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